Cookie Policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We are 4 varieties of cookies which operate on our website:

1. The essentials

Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to your IKEA account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.

2. The customisers

These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customise your experience on our site. That way we can remember you when you return to our site, direct you to the homepage of your local IKEA store, and provide you with live chat support while you are browsing for home furnishing inspiration.

3. The performance improvers

These cookies tell us about how you use the site and they help us to make it better. For example, these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.

4. The targeters

These cookies (also called advertising cookies) are used to deliver advertised content which is relevant to you and they can be used to track the effectiveness of our ad campaigns on third party websites. These cookies are placed on our site by our third party service providers and they may remember your web browsing activity and may be used to understand about your demographics, such as age and gender. Only anonymised information is captured and used and the purpose is to provide you with content which is relevant to you.

How we use cookies

We use cookies to enhance your browsing experience by:

  • Recognising when you log in and any preferred settings. 
  • Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
  • Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance.

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

Category of cookiesWhy we use these cookies
Strictly NecessaryThese cookies are essential for websites on our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions.
FunctionalityThese cookies are used to store preferences set by users such as account name, language, and location. 
SecurityWe use these cookies to help identify and prevent potential security risks.
Analytics and PerformancePerformance cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
Third Party / Embedded ContentOur website use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Instagram. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

How do you change cookie preferences or block cookies?

Within your browser, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.

For further information please refer to: https://www.aboutcookies.org/how-to-delete-cookies/

If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.

Changes to the Cookie policy

We may update this policy from time to time. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version.